MexiBrit: Was it hard to set up a business in the UK, did you get much help from any organisations?
Pilar: ‘We worked on the business plan for about 8 months and most of it during the lockdown, a couple of my MBA friends helped us to screen the business plan and put us in contact with the right people in the real state and an accountant; we reached out to different institutions but all grants were stopped due to Covid-19. Fortunately, RBS back her business program was still running; “Back her business” is a program where RBS will put up to 50% of a Crowdfunder target (up to a max of 5,000 GBP). See : https://www.crowdfunder.co.uk/thegoodchoice-zerowaste
We did crowdfund about 12,224 GBP and the rest of the initial investment was covered by personal savings. RBS backing was a great boost to our fundraising campaign. unfortunately to date there’s no support or grants available for small businesses. We did a lot fit out ourselves and we got also help from friends to meet the opening date deadline, that helped us to save costs!’
MexiBrit: How have the locals welcomed The Good Choice in the area?
Pilar: ‘There were a lot of hype among the Mount Florida community due to the crowdfunder, in fact many of our supporters live in the area and they were excited to take part of, there is a true sense of community and we have customers across all age brackets, we have new customers coming every week and we hope to extend our market reach in 2021′
MexiBrit: What have been the challenges during the pandemic? How are you working around it to adapt to the current reality?
Pilar: ‘We watched how other zero waste shops adapted during the first lockdown and we took lessons learnt from them. We designed the lay-out of the shop to allow for people distancing, we added a sink for people to clean hands if necessary and have adopted sanitising regimes for ourselves and the customers. We have to limit the number of people to 2 at the moment to prevent crowding, and we are offering click and collect services (which we did not plan at the beginning). At the moment, we are one of the few businesses opened in the area so people like to come in have a wee shop and a bit of a chat; for some, coming to the shop is the ‘outing’ of the day, so it is comforting people still comes to us.’
MexiBrit: What are your future plans and your dreams going forward?
Pilar: ‘Short term is to get more products so people have to make fewer trips to the supermarket, we have all the essentials covered but we will be extending the range to add more skin care, sauces, and more products!. I wanted to add more mexican/ latin american products as there is a huge Mexican community in Glasgow that I have discovered through the shop! I hope I can make more connections with other Mexican retailers only condition is packaging must meet one of the R’s ( reusable, reduced, recyclable, rot -compostable-)
1 year Plus, I want to open a second shop! None of us have run a business before and we are learning a lot from web design to social media marketing.’